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Silvey fleet careers

come and work for us!

Join our team to help businesses save money on their fleet operations. We rely on our telesales team to drive and grow our fuel card business.

If you are enthusiastic and customer-focused and would like to work for the fastest-growing fuel card provider in a supportive environment, we would love to hear from you. In return we will provide a competitive salary and ongoing individual and team training to ensure that you can be the best you can possibly be.

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Telesales Advisor - Sales Apprenticeship



Job Title: Telesales advisor
Salary: £11,000
Location: Bristol
Contract: Permanent, full time

Key Tasks:
Call new business to establish and develop relationships with the aim to convert them into customers.
Ensure all KPIs are achieved on a weekly/daily basis.
Send weekly pricing communication to potential customers
Assist credit control to gain information they require from Prospects/Customers to have an account open or to increase credits limits etc.

Ensure all new customers start drawing at the expected volume
Ensure all follow- up procedures to all potential customers are correctly maintained within the specified time scales.
Ensure competitor information is recorded and is kept updated with information which is as accurate as possible.
To carry out any ad hoc tasks as required from time to time.

Customer Satisfaction:
Develop relationships with key customers, recognising their diversity, in seeking to add value to the services provided.
Ensure all contact is of the highest standard.
Build and maintain effective internal and external working relationships.

Operational Excellence:
Ensure all systems are updated with accurate and up to date information.To handle all customer enquiries in a professional manner.To participate in any special project work as required.
All tasks to be undertaken with adherence to company policy and quality system procedures.

Market Leadership:
To contribute to the growth of the fuel card business through the provision of a high quality service to customers.
Maximise every opportunity to generate added value to the business through the promotion of additional products and services

Employer of Choice:
Actively seek to further your knowledge and skills and improve your personal performance
Participate fully in the company appraisal process so that your views are recognised and training needs and aspirations can be understood and wherever possible supported.
Actively promote and work in support of the Silvey values.

Financial Performance:
Actively contribute to the achievement of the fuel card business budgeted margins and volumes.

Desired skills:
Excellent communication skills being able to communicate with people of all levels
Excellent telephone manner with the ability to be persuasive and the ability to remain calm and professional when under pressure
A positive attitude towards staff, customers, suppliers and prospects

The ability to work on own initiative as well as in consultation with colleagues in a positive and harmonious manner
Flexible and able to adapt to changes in the working environment

Personal qualities
The key behaviours for a Fuel Card Telesales Representative:

  • Drive for results
  • Resilience
  • Understanding and respect for others

Desired qualifications
GCSE Maths and English grade A-C or equivalent

Future prospects
Potential progression into Telesales Executive, Senior Sales Executive and Field Sales Representative.

To apply
Please email your CV and covering letter to greg.hill@silvey.co.uk

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DFDS Logistics

“Thank you for your great service and great prices since we swapped we have saved approximately £12,000 per year if not more!”

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“Just received our first invoice and I am very happy, no issue with the invoice at all. Having compared it to our previous supplier the savings are fantastic.”

Komatsu Forest Ltd

“We are very happy so far with the service. Thank you for setting it up so swiftly and efficiently.”

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